Meet the Team

Executive

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Michel Belanger

CEO & President

Michel Belanger has had a long career in operations for several businesses. Michel is the CEO and President of Redrok International Inc., a firm helping entrepreneurs build their businesses by providing equity financing, business advice and strategic partnerships. Michel is also the director of Newcastle Medical Investments Ltd., an investment company that assisted Innovative Trauma Care Inc. in getting to market.

Michel was previously Partner/Owner, Production Manager, Repair Manager, and Technical Manager at a datalogger (measurement & control systems) company with extensive experience in field installations. Michel’s proficiency in accounting and financial planning strengthens the foundation of PolyLEVEL Alberta Corp.

In addition to his business ventures, Michel serves as President of the Southwest Community Adult Hockey League (SWCAHL). The SWCAHL aims to keep players active in hockey throughout their adult lives and serve as a bridge to join the over-55 Edmonton Vintage League. Michel is also a former director of Yellowbird East Community League.

Sales

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Vincent Augert

Sales Executive

Vincent Augert developed strong client care skills in his 30+ years in sales and service. For over 15 years, he owned and operated a newspaper distribution company with over 20,000 points of call, delivering excellent professional results.

His solid interpersonal skills and responsiveness to customer needs will ensure your PolyLEVEL Alberta Corp. experience is productive and professional.

In his free time, Vincent enjoys playing recreational hockey and volunteering with various organizations in the francophone community of Edmonton. 

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JF Royer

Sales Executive

JF has been with PolyLEVEL Alberta for over three years. He started on the production crews and switched to sales two years ago. He is also a journeyman electrician. In his free time, you might find him coaching hockey, on the lake with his jet skis, or hanging out with friends.

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Bob Burns

Sales Executive

Bob is a seasoned Sales Representative who understands the importance of building strong client relationships and providing tailored solutions to meet their needs. He works closely with customers to offer comprehensive consultations and present innovative solutions for their concrete repair work. 

Driven by a commitment to excellence, Bob takes pride in consistently surpassing sales targets and building long-lasting relationships with clients. He strives to be a trusted advisor, providing ongoing support to customers even after project completion. Bob is the right guy if you seek a knowledgeable and dedicated Sales Representative with expertise in concrete contracting, especially in lifting and levelling concrete.

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Alex Paulos

Sales Executive

Alex goes above and beyond the initial sale, aiming to be a steadfast partner to his clients. Alex’s friendly and approachable demeanour establishes trust and rapport with clients, making them comfortable and confident in his expertise. Having previously been part of the production install team, he is no stranger to the infectious positive attitude and enthusiasm that has become his trademark. Transitioning to sales, Alex’s passion for concrete solutions shines through in every interaction, inspiring client confidence and excitement. Dedicated to the success of client projects, Alex is driven by a strong work ethic and a genuine investment in delivering the best possible outcomes. He fosters collaborative relationships with clients, production teams, and administrative staff, ensuring a seamless and enjoyable experience throughout the PolyRenewal process.

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Bruce Benson

Sales Executive

Bruce is an accomplished customer-focused sales professional with a consistent history of exceeding sales targets. Recognizing that each project is distinct, Bruce thrives on customization and personalization. Bruce always takes the time to listen and understand the specific requirements and vision of each customer he engages with. His sales approach ensures that every concrete project is a testament to a quality experience, excellence, and ingenuity.

Collaboration lies at the core of Bruce’s approach. He believes in the power of partnerships and fosters strong relationships with whoever he deals with. By working closely with all stakeholders, he creates environments that support creativity and drive successful project outcomes. With Bruce as your sales representative, PolyLEVEL’s customized and unique concrete solutions will leave a lasting impact.

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Dennis Bowman

Sales Executive

Dennis is a dynamic and results-driven Sales Representative known for his excellent concrete consultation services. With a keen eye for innovation and a commitment to excellence, he consistently exceeds client expectations and delivers exceptional results.

In addition to his remarkable communication skills, Dennis possesses a natural flair for problem-solving. He has a keen eye for detail and an analytical mindset that allows him to identify clients’ specific challenges and devise innovative solutions. Dennis’s ability to think outside the box and approach projects with a fresh perspective sets him apart from others in the field. He consistently goes the extra mile to offer unique and creative options that exceed client expectations, resulting in long-term customer satisfaction and repeat business.

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Kevin Grafil

Sales Executive

Kevin is a Sales Representative with a diverse background in sales and business development across various industries, including pharmaceuticals, design, construction, and furniture retail. 

With his exceptional communication skills, problem-solving abilities, and positive demeanour, Kevin embodies the qualities of an outstanding Sales Representative. His dedication to customer satisfaction and in-depth knowledge of concrete solutions position him as a trusted partner for any concrete repair project. When working with Kevin, clients can expect a personalized and exceptional experience that goes beyond the transaction, creating lasting relationships and successful outcomes.

Office Staff

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Francois Amyotte

Operations Manager

Francois Amyotte holds journeyman certificates in plumbing, first-class gas fitting, and pipe fitting. He has been working on construction sites since 1977 and has further experience in the form of the 20+ houses he has bought and sold. Francois has purchased houses and renovated them extensively, turning them into rental properties or resold.

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Hugo St. Michel

Foreman and Safety Lead

Hugo is well-disciplined, and his initiative shows through his dedication to his job and team. He is a wonderful addition to our team here at PolyLEVEL Alberta. He takes our company values to heart and believes in performing his best to ensure complete satisfaction with your concrete lifting project.

Hugo’s previous work includes being a labourer and kitchen cook. These jobs garnered his ability to work well with others and ensure you receive the best installation possible for their concrete lifting, levelling, and sealing projects.

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Quentin Archer

Lead Technician

Quentin is a Lead Technician on the PolyLEVEL production team. He is a valuable asset known for operating with respect, accountability, and forward thought. 

His previous experience as a Chef and owner-operator of his meal-prep service, coupled with his valuable knowledge of tools and installation, has made him well-suited to providing top-notch customer service.

Q (as he goes by) is an avid fitness enthusiast and a spice connoisseur, so much so that he makes his own hot sauces (that he shares with the team).

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Ryley LaFrance

Lead Technician

Ryley is a technician here at PolyLEVEL Alberta Corp. and has been dedicated to his duties to ensure your concrete lifting and levelling projects go as smoothly as possible. He takes all his tasks to heart, one of which is cleanliness. Ryley takes appropriate steps to clean up after we have performed our work to your satisfaction.

His previous work experience is extensive, including 6+ years of construction experience, including residential, commercial, and industrial sites. Ryley’s commitment to working in a safe environment is an asset to the strenuous and physically demanding tasks required of a technician. He is a skilled tradesman and is a Journeyman Electrician, where he first gained insight into various trades and concrete and masonry work.

In his spare time, Ryley enjoys the outdoors—hiking in the summer and snowboarding in the winter.

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Aaron Stahls

Installation Technician

Aaron brings a broad range of skills and experiences to his role as an Installation Technician for our company. A highly motivated, detail-orientated individual who is often sought-after, we are thrilled to have Aaron on our team. His commitment to hard work is evident in every job he undertakes and every 5-star review he participates in. 

His employment history has taken him from Edmonton to Texas, and his previous experience lifting concrete makes him an asset to his team members. 

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Adam Howard

Installation Technician

From start to finish, Adam strives to deliver exceptional results that exceed customer expectations. His previous experience with manual labour and customer service has provided him with great support while completing his various tasks throughout the day. His expertise has led his team members to describe Adam as a team player who encourages and communicates like an expert. 

Adam has certificates in different emergency assistance programs such as Standard First Aid, International Trauma Life Support, and Emergency Medical Responder. Combined with his forklift and mounted crane certification, he shows how dynamic of an individual he is. He brings this curiosity for learning and advancement to work with him daily. 

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Christian Tremblay

Lead Technician

Christian is a skilled and dedicated Installation Technician passionate about delivering high-quality and efficient solutions. He demonstrates exceptional problem-solving skills, quickly identifying issues and implementing practical solutions for customer projects. He works independently or as part of a team, collaborating closely with clients to ensure seamless coordination and successful project completion.

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Colin Pals

General Foreman

Info coming soon!

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David Gandecki

Installation Technician

David’s vast experience in the construction industry and his drive to stay up-to-date with industry advancements are crucial to his success and ours. He is a highly trained professional equipped with the skills and expertise to tackle any task with precision and accuracy, making him an invaluable addition to our team at PolyLEVEL Alberta. 

His work ethic and positive attitude mean that when working with Dave, you will have a great day, no matter the weather. Dave’s goal at the end of each day is to ensure that our clients are delighted with the result and have a positive experience working with us. 

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Evan Fritzler

Lead Technician

Hardworking, quick learner, and reliable—these are just a few of the qualities that describe Evan. With exceptional people skills and effective communication abilities, Evan easily connects with others, making collaboration and teaching seamless. His dedication to continuous improvement and willingness to work long hours are evident in his track record of completing projects efficiently.

Evan pursued higher education at the University of Lethbridge, majoring in Social Studies Education and Anthropology. His academic achievements were recognized through various honours, and he’s also received multiple awards in football and basketball, including MVP, MIP, DPOY, OPOY, ROY, Fan Favorite, and Heart awards.

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Francis Totten

Installation Technician

Francis is a hardworking professional who works well in fast-paced environments, which he finds daily working at our company. He is committed to working alongside his team members to accomplish work goals and has a great attitude while completing his tasks. He understands the importance of effective communication, collaboration, and problem-solving throughout his time at the company. 

His previous work experience as a labourer has helped him understand how to work as a team while completing many tasks while maintaining his go-with-the-flow attitude. He also has an extensive skill set that has helped him to excel at his current position. 

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Jamie Stone

Installation Technician

Reliable, hard-working, and high standards are just a few of the words that can be used to describe Jamie. She takes meticulous care in approaching each task with attention to detail so that the result is long-lasting and of the highest standards. She believes that hard work is necessary to succeed and strives to achieve excellence in all she does.

Her past work experience has helped her become the well-rounded installation technician we know and rely on. And her skills have helped us to grow our skill sets as a team. 

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Jayden Murray

Lead Technician

Jayden is a versatile team member with diverse experiences and a strong work ethic who has excelled in various roles and industries.

Jayden has a strong foundation in physical labour, having worked with BC Basement Systems, where she contributed to various construction-related tasks. Jayden’s attention to detail and commitment to maintaining a clean and organized workspace remains intact at PolyLEVEL Alberta. Beyond her work in the construction industry, Jayden has also demonstrated excellent customer service skills as an installation technician. 

As a cooperative team member who builds strong customer relationships, Jayden thrives under pressure and remains self-motivated. Her commitment to delivering exceptional service and versatile skill set makes her a valuable asset to our team.

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Jeric Amyotte

Foreman

Jeric is a Foreman with a proven track record of successfully implementing various projects in different sectors, including commercial, industrial, and residential environments. He pays meticulous attention to detail, ensuring that each concrete repair installation is carried out precisely and adheres to the highest industry standards.

With a solid technical background, Jeric is proficient in working with cutting-edge technologies, equipment, concrete protection and repair tools. However, beyond the technical expertise, he possesses excellent interpersonal and communication skills, enabling him to establish rapport with clients and effectively communicate technical information clearly and concisely. 

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Jon Pord

Lead Technician

Jon is quite the wordsmith and a passionate customer service professional. He enjoys helping people find the best solutions to their problems and ensuring they are satisfied with their experience. He believes that clear communication can make a difference in any situation and strives to ensure that every conversation is meaningful and productive.

With a background in audio technology and labour and customer service jobs, Jon has a diverse set of skills that sets him apart from others. He uses these skills to help better himself and the company every day.

On the weekend, Jon can be found teaching guitar and drums to his students or playing in his band.

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Jonathan Pries

Lead Technician

Jonathan is an installation technician on the production team and has quickly shown his aptitude for exceptional WOW service. He is a very hard worker and isn’t afraid to let it show.

Jonathan’s experience as a painter and meat cutter has given him the precise hands and proper time management skills to deliver the quality of work we strive to provide for you when handling your projects.

Not one to hold in a joke, you can generally find Jon laughing it up and enjoying the company of others. A music buff and a lover of the blues, he is looking forward to spending his time studying music in the Fall.       

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Josh Stayko

Lead Technician

Josh is simply a force of positive energy and a can-do attitude when it comes to being a part of our team, which has shown through his incredible attitude, great nature, and zeal when completing your projects. His dedication to performing a job well has been proven repeatedly.

His previous experience, including labour in the construction industry, has given him a good skillset, including wiring, vehicle maintenance, deliveries, and transfer. His other skills include excellent customer service and an attitude toward clean practice.

Josh aspires to work in business and is currently studying for a Bachelor of Commerce at MacEwan University. A lover of competition and sports, Josh also plays goaltender for his soccer team.

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Olivier Vaillancourt

Installation Technician

Responsible, patient, and focused, Olivier is a dedicated individual with a solid commitment to personal and professional growth. Fluent in French and English, he possesses excellent communication abilities and a determined work ethic.

Olivier is a natural leader, demonstrated by his remarkable performance in various sports teams, where he consistently exhibits effective teamwork and guidance. As a national trampoline athlete, Olivier has honed invaluable discipline skills that further enhance his leadership abilities. His exceptional capacity to lead by example and inspire others is one of the many qualities that make him a great addition to the PolyLEVEL Alberta team.

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Rachel Muise

Lead Technician

A highly creative individual with a passion for determination and hard work can be some of the words used to describe Rachel. She strives to ensure that every project she is involved in succeeds, and her unwavering dedication helps lift spirits while lifting concrete. With creativity and hard work, she always looks for new ways to ensure everyone involved is happy and content with the outcome. 

Her experiences across different industries and her relocation from the East Coast give her insight and knowledge that she readily passes on to her team members. She is a positive influence on each of us.

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Robert Baxter

Installation Technician

Robert can be classified as a concrete lifting enthusiast and hard worker with a passion for encouraging dynamic communication and a can-do attitude. He focuses on being a team player with a broad skill set. A background in different work experiences has given him a drive for continuous improvement in various trades and fields. 

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Ryan Irving

Lead Technician

A hard-working, reliable, and skilled labourer with extensive experience in lawn care and landscaping, Ryan is always driven to expand his growing skill sets and embrace new and exciting challenges.

With a strong work ethic and a passion for delivering exceptional results, Ryan is prepared to bring his years of experience and dedication to the work site. His proven ability to manage tasks, maintain high-quality standards, and provide excellent customer service makes him an invaluable asset to our team.

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Samantha Pisanello

Installation Technician

An enthusiastic and goal-oriented individual are just some qualities Samantha brought with her when she began working at PolyLEVEL. Her background in physically demanding environments and working in the customer service industry make her a fantastic addition to our team. She understands the importance of timely and consistent service while proving that customers can trust that their property will be treated with utmost care when she is on site.

She is dedicated to providing top-quality service and solutions for our customers’ concrete needs. While committed to continuously learning and improving, Samantha brings humour and cheer to her team members. 

Office Staff

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Lindsay Cruz

Customer Care Specialist

Lindsay is a part of the Customer Care team here at PolyLEVEL Alberta and is coming up on her 6th season with us. She is one of our Customer Care Specialists and coordinates the production schedule for the installation of your project. Her quick thinking and adaptability allow her to perform her job well and efficiently.

Lindsay’s previous work experience includes 10+ years of customer service. In her prior positions, she’s developed skills in dispatching, booking appointments and handling inbound calls, which she exercises frequently in her role as part of our Customer Care team. Her friendly and bubbly demeanour makes her a pleasure to work with on your projects. She is always happy to help and find the ideal time to schedule your installation.

If Lindsay is not in the office, she enjoys cooking, crafting, and spending time with her family and friends.

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Vanessa Pisanello

Office Supervisor & Sales Team Leader

Known for her openness and approachability, Vanessa possesses excellent interpersonal skills that enable her to connect with customers on a sincere level. Her ability to listen attentively, understand customer needs, and provide tailored solutions has consistently resulted in high customer satisfaction. As a natural leader, Vanessa combines her strong organizational skills with a passion for motivating and empowering the PolyLEVEL team. Her collaborative approach fosters a positive work environment, encouraging open communication and teamwork. Vanessa leads by example, demonstrating a solid work ethic and a commitment to excellence. Her ability to provide constructive feedback and mentor team members contributes significantly to the team’s growth and development.

With a passion for continuous improvement, Vanessa stays updated on industry trends, customer service best practices, and emerging technologies. She proactively identifies areas for improvement and implements innovative strategies to enhance the overall customer experience at PolyLEVEL Alberta. Vanessa is a valuable asset to the organization, combining her exceptional customer care skills, leadership abilities, and technical expertise to drive customer satisfaction and team success. Her dedication to delivering outstanding service, strong personality traits, and technical skills make her an indispensable Administration team member. 

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Amal Abdullahi

Customer Care Specialist

Amal is a pivotal Customer Care Representative in the Administration Department. With a strong background in customer service and a passion for ensuring customer satisfaction, Amal brings a unique set of skills and qualities to the team. Currently pursuing a Bachelor of Science degree, Amal possesses a solid foundation in analytical thinking, problem-solving, and attention to detail. These skills prove invaluable in her role as a Customer Care Representative. Alongside her academic pursuits, Amal has a natural ability to connect with people, establish genuine rapport, and address customer concerns with care and professionalism.

Besides work, Amal finds joy in nurturing greenery, reflecting her meticulous and attentive approach to tasks. As a community builder, she actively fosters positive connections and meaningful relationships within the workplace and the wider community. Her commitment to personal growth and genuine care for others makes her a valuable addition to our team. We are thrilled to welcome her aboard!

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Emily Saunderson

Customer Care Specialist

Emily is a valuable team member with a passion for exceptional customer service and a genuine knack for building meaningful connections. Coming from a diverse background in customer-centric roles, Emily brings experience and a natural ability to put customers at ease. Her infectious enthusiasm and warm personality create an inviting atmosphere, ensuring every customer interaction leaves a positive and lasting impression. 

Beyond her professional pursuits, Emily is an avid learner and embraces new challenges with open arms. She consistently seeks opportunities to expand her knowledge and stay up-to-date with industry trends, ensuring she can provide our valued customers with the most relevant and accurate information. Emily is an adventure seeker and an advocate for personal growth outside of work. Whether it’s trying out new hobbies, new extracurricular activities, or exploring different cultures, Emily’s zest for life shines through in everything she does. With Emily on our team, you can trust that your customer care experience will be exceptional! 

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Jordyn Lajeunesse

Customer Care Specialist

Meet Jordyn, our adventurous and people-oriented Customer Care Representative! With a deep appreciation for human connections and a love for outdoor exploration, Jordyn brings a refreshing energy to our team. Her genuine enthusiasm for meeting new people and hearing their stories shines through in every interaction, brightening your day, whether over the phone or in person.

Jordyn is an avid adventurer outside work, constantly seeking new outdoor thrills, from hiking breathtaking trails to conquering new and unknown landscapes. Her passion for exploration fuels her desire to push boundaries and try new things, bringing excitement and fresh perspective to her role as a Customer Care Representative. With Jordyn by your side, you can expect exceptional service and a genuine love for people. Whether you need assistance or want to share your adventure stories, get ready to embark on a journey of exceptional customer care with Jordyn. She’s always excited to connect, listen to your needs, and ensure your experience with us is extraordinary!

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Rutta Tekle

Customer Care Specialist

With a warm and friendly demeanour, our Customer Care Representative Rutta finds joy in spending quality time with loved ones and possesses a knack for uplifting others. She has a passion for the great outdoors and baking delights. With over ten years of valuable experience in customer service, Rutta has honed the art of providing exceptional support and building lasting relationships with customers. When not tending to customer needs, Rutta can be found exploring nature’s wonders or whipping up delicious treats in the kitchen. With a genuine enthusiasm for connecting with people and a talent for creating delightful experiences, Rutta is a true professional dedicated to making a positive impact.

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Suzanne Belanger

Customer Care Specialist

Suzanne assists the Admin Angel team on a part-time basis. She has always engaged in customer (or patient) care, starting with a summer job in a lighting store, then as a Lab and X-ray Tech, becoming a Clinical Equipment Specialist at the U of A Hospital, applying life support equipment in Intensive Care Units and during organ transplantation. She retrained to become a Registered Massage Therapist and Reiki Master, delighting in the proactive, balanced approach to whole health these modalities bring. When not at the office, you’ll likely find Suzanne with clients in wellness sessions, offering life coaching classes, walking in nature with friends, camping or snuggling with the family cat, Olive. 

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